Accounts Receivable Processes
Willem Hoek on Dec 26, 2013
Below is a list of activities performed in Accounts Receivable Process.
Customer Master Maintenance:
- Customer and credit master
- Blocking of accounts
- Set Credit limit and risk parameters
- Credit Block / unblock of sales order & Delivery Notes
- Close accounts
Postings to account:
- Sales related: Sales Order, Credit Notes, Corrections
- Manual Postings
- Clear items
Bank Recon:
- Remittance
- Allocate money to customer accounts
Collection / Dispute:
- Send SMS notification
- Phone customers
- Email customers
- Notice to Account managers
- Notice to drivers
- Collection (LEGAL)
Customer interaction:
- Statements
- Web portal
- Collection notifications
- Credit info during customer interaction (example: visits, deliveries and sales process)
- Updates on customer disputes
Internal Reporting:
- Age analysis (eg. ATB - Aged Trail Balance)
- Customer disputes
- Service Requests